Remedyforce How To Customizing Incident Console form 25 Oct 20156 Apr 2016 Use case – as an administrator you have request to change the fields. Layout or order of the fields. Remedyforce console gives staff a single tab to access records from…
Remedyforce How To Changing Remedyforce console list view 24 Oct 20156 Apr 2016 Use case – as an administrator you have request to change the columns which are shown in the list view say for Incident module. Remedyforce console gives staff a single…
Remedyforce How To Check list for changing primary administrator account of Remedyforce Salesforce on the org 3 Oct 201528 Nov 2015 Use Case: You may come in the situation where Salesforce org administrator account is changed or the user has to be switched to new admin or deactivated. You can simply…
Remedyforce How To Enable feature to “add additional information” using email conversation templates 2 Oct 201528 Nov 2015 Use case: Adding additional information in email conversation using email templates Remedyforce has great functionality of email conversation where user and staff can communicate and all the communication could be…
Remedyforce How To Print/export report to pdf? Include graphical content in the report export? 1 Oct 201528 Nov 2015 Use case: Print/export Remedyforce report to pdf. Ability to include graphical content in the report export? Remedyforce/Salesforce reporting gives no option ability to export to PDF. Also the graphical content is…
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