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Category: Remedyforce How To

Remedyforce How To

Enable feature to “add additional information” using email conversation templates

2 Oct 201528 Nov 2015
Use case: Adding additional information in email conversation using email templates Remedyforce has great functionality of email conversation where user and staff can communicate and all the communication could be…
Remedyforce How To

Print/export report to pdf? Include graphical content in the report export?

1 Oct 201528 Nov 2015
Use case: Print/export Remedyforce report to pdf.  Ability to include graphical content in the report export? Remedyforce/Salesforce reporting  gives no option ability to export to PDF. Also the graphical content is…
Remedyforce How To

Direct link to Remedyforce records from email

4 Jan 20147 Sep 2016
How to put direct links to Remedyforce Records to open in console? I am Remedyforce administrator and I would like users to click on email link to take to the…

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