Remedyforce Administration Tools

Remedyforce is built on force.com platform. The force.com platform is huge. After doing number of large and small Remedyforce implementations I realized that one of the common challenge by administrator is ability to efficiently manage Remedyforce Salesforce org (s) . In this blog I will talk about my favorite tools for Remedyforce administration and whole ecosystem. You may like to try few on Sandbox first to get comfortable. The tools are useful for admins. These are some of my favorites. These are free.

Name Usage How to get Highlighted features Audience
Datalaoder Insert/update ,delete, update, upsets Org Setup menu > Data Management.

More info

https://developer.salesforce.com/page/Data_Loader

 

Easy to use

Drag and drop field mapping

Error logs

 

Remedyforce Administrator
Datalaoder.io Easy Import/export and updates online just like data loader https://dataloader.io/

 

Online tool no need to download Remedyforce /SF administrator
Force.com Explorer Browse your database schema, custom objects and fields, and build and test SOQL queries. It can also generate a simple schema report. https://developer.salesforce.com/page/ForceExplorer

 

Easy navigation of database schema Remedyforce /SF administrator
Force.com IDE Great application for creating, modifying and deploying Force.com applications https://developer.salesforce.com/page/Force.com_IDE_Installation

 

Development made easy Remedyforce/SF administrators/Developers
Pentaho ETL /Integrations http://sourceforge.net/projects/pentaho/files/Data%20Integration/5.0.1-stable/

 

Remedyforce Integrations/migrations Remedyforce /SF administrator
The Permissioner Assign Permission sets easily for large number of users https://appexchange.salesforce.com/listingDetail?listingId=a0N30000008XYMlEAO

 

Ability to select based on profiles and bulk assignment Remedyforce Administrator
Salesforce1 app simulator Salesforce1 Simulator https://chrome.google.com/webstore/detail/salesforce1-simulator/cknbjckicenodbiaejbmkjhldffonggp?hl=en-US

 

Easy to demo Salesforce 1 features and training Remedyforce/Salesforce Administrators , trainers
Force.com logins Tired of entering user names on sand box orgs or test orgs? Use this to quickly login https://chrome.google.com/webstore/detail/forcecom-logins/ldjbglicecgnpkpdhpbogkednmmbebec?hl=en

 

Manage multiple orgs for easy access Salesforce/Remedyforce Administrators/ Users
PermComparator Compare Salesforce.com

Users, Profiles, and Permission Sets

https://perm-comparator.herokuapp.com/

 

Great comparison tool Remedyforce /Salesforce Administrator
Profile comparator Easily compare profile settings https://chrome.google.com/webstore/detail/profile-comparator-for-sa/ijbipklcimjilmnaffocmjkfddhpaadg?hl=en-US

 

Compares any 2 profiles quickly Remedyforce /SF administrator
Field Trip Analyze fields and usage for any objects. https://appexchange.salesforce.com/listingDetail?listingId=a0N30000003HSXEEA4 Track field usage easily Remedyforce /SF administrator
Notepad++ Code editor http://notepad-plus-plus.org/

 

Salesforce email templates Remedyforce /SF administrator
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